Warranty Terms
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Permabrella Limited Warranty:
Frames & Parts
Permabrella frame is warranted to be free of defects in material or workmanship for one (1) year from the date of shipment. Normal wear and tear, neglect of maintenance and storm damage are not covered. Defective parts will be repaired or replaced at the option of Manufacturer on return of the defective parts, prepaid, to our factory. Labor to repair frames or components returned prepaid to our factory is included; on-site labor is not.
Tops
Tops are warranted to be free of defects in material and workmanship for ninety (90) days from the date of shipment. Defective tops will be repaired or replaced at our option on return, prepaid, to our factory. This warranty specifically excludes damage from environmental sources such as storms, exhaust, trees, leaves, birds, etc. The material used for each Permabrella top may vary according to customer specifications. Some material includes a specific fade warranty, some does not. Manufacturer provides warranty service for tops covered by the material manufacturers’ warranty. Please inquire about the specific material on your order.
Tent Limited Warranty
Frames
All Tent Frames are warranted to be free of defects in material or workmanship for one (1) year from the date of shipment. Normal wear and tear, neglect of maintenance and storm damage are not covered. Defective parts will be repaired or replaced at the option of Manufacturer on return of the defective parts, prepaid, to our factory. Labor to repair frames or components returned prepaid to our factory is included; on-site labor is not.
Tops
Tops are warranted to be free of defects in material and workmanship for ninety (90) days from the date of shipment. Defective tops will be repaired or replaced at our option on return, prepaid, to our factory. This warranty specifically excludes damage from chemical erosion, falling objects, vandalism, and damage from environmental sources including, but not limited to storms, wind, trees, birds, etc. Also excluded are pin holes, punctures or abrasions which can occur during shipping, storage or handling.
The material used for each top may vary according to customer specifications. Some material includes a specific fade warranty, some does not. Manufacturer provides warranty service for tops covered by a material manufacturer’s warranty. Please inquire about the specific material on your order.
For additional specific conditions and limitations, or if you have further questions or need to make a claim, please call ParknPool at 877-777-3700 for the information you need. You may also write to:
ParknPool Corp.
40 Park Place
Lexington, VA 24450
