The ParknPool Client Satisfaction Team

Meet Our Team! At ParknPool, our mission is to create happy clients. In order to have happy clients, we have to work in a happy environment - it's lucky that everyone here doesn't just love what we do - we are great at it too! Whatever your needs are, let one of our Client Satisfaction Team members assist you - they will be with you from beginning to end to ensure you have a perfect experience! Remember, if you're not happy, we're not happy!
Customer Satisfaction Team
Tammy Bryant Account Manager Tammy is ParknPool's leading account manager. Like Brenda, she comes from back in the holler too. Her life long home is in a valley trapped between the James River and the Blue Ridge Mountains. Tammy says that she lives so far back in the holler that they have to pipe the sunshine in and the moonshine out! Before coming to ParknPool, she was a health care professional. Her experience and heart for helping people are exhibited to everyone she deals with.
Chris Lopez Account Manager Chris is originally from D.C. but has spent most of his time living and working overseas. He is an Army veteran of Iraq and Afghanistan and spent two years in South Korea. Chris enjoys spending time with friends and family and takes a particular interest in harassing his fiancees dog. He earned his bachelor degree from Armstrong Atlantic State University in beautiful Savannah, GA where he met his fiancee and her dog. Chris and his two brothers are rabid Washington Redskins fans and hope to see them in the Superbowl again sometime before the turn of the century.
Sarah Dudley Account Manager Same Account Manager, new last name! Sarah Terry is now Sarah Dudley forever! She is originally from Lex-Vegas and still lives in the area. Sarah is a BUCKEYE fan no matter what, but also find the time to support the Redskins! She is an expert in outdoor recreation equipment, and is always happy to help you with all of your furnishing needs!
Clay Smith GSA Specialist & Government Contracting Clay Smith is a Lexington native and an active account manager. He attended Embry-Riddle Aeronautical University (Daytona Beach, Florida) studying Aeronautical Science, as well as Otterbein College (Columbus, Ohio) for study in Business Administration. He loves the great outdoors and working with the youth of the church he attends with Jim and Brenda. Watching any game of any sport THE OHIO STATE Buckeyes play in is a favorite pastime. A natural people person, Clay's passion for helping others in every way possible makes him a great addition to ParknPool.
Wendy Gilliam Customer Service Wendy Black Gilliam and her husband Brian grew up in Rockbridge COunty. They have one son Travis. Wendy loves to swim and be outdoors. She is a Committee Member of BSA Troop 29 and have been for 5 years.
Brenda Fonner Team Leader Brenda was born and raised on Bug Ridge in the mountains of West Virginia. After attending Glenville State University, she enlisted in the U.S. Army and was stationed in Germany. She was deployed to Saudi Arabia and Iraq during Desert Storm. In 1998, Brenda and Jim began their business in Orlando, Florida. The business grew, and in time they relocated to Lexington, Va. Brenda enjoys working with the public, and her great attitude toward life makes ParknPool a fun place to work.
Marketing Team
Laura Dudley Marketing Manager Laura was born in Naples, Italy and moved to the Lexington area after graduating from James Madison University with a BA in Communications/Public Relations. She lives at the foot of the mountains in Buena Vista with her husband, Damon and two beautiful children, Jordan and Sebastian. Together they enjoy traveling to Europe to visit family, camping, and cheering on their favorite teams, the ‘Skins and the UVA Cavs – Go HOOS!
Meagan Deacon Marketing Team Leader Meagan's roots run deep in Rockbridge County, both she and her husband Seth were born and raised in Lexington, Virginia. Before settling down, Meagan graduated from Radford Univeristy with a Bachelor's degree in Media Studies. She enjoys reading, being outside and spending time with her family. Meagan is also an avid football fan and spends most Saturdays cheering on her UVA WAHOOS where her brother played as a defensive back. This creates a bit of a family feud, her husband graduated from Virginia Tech!
Sarah Sorrells Graphics and Design Sarah has lived in many areas including North Carolina and Hawaii and currently resides in Lex-vegas Virginia. She is a huge sports fan and her favorite team is the Florida Gators. She loves to travel to the beach, and loves air shows!
Alice Vaughan-Williams Media Relations Coordinator Alice was born in Cape Town, South Africa and finally settled down in Lexington, VA in 2001 after also living in Australia and New York. She graduated from Radford University with a Bachelor’s degree in Media Studies. Before joining ParknPool, Alice worked in Shrewsbury, England and Valras-Plage in South France with an outdoors adventure company where she spent her days on top a 40ft tower instructing abseiling or entertaining hundreds of children! During the summer you can find Alice down by the river either tubing or fishing!
Information Technology
Darryl McCoy Web Development Manager Darryl is Roanoke born and bred as well as a Graduate from Virginia Tech. Most of his friends and family relate to him as a “Jack of all Trades” type person, with hobbies and skills ranging in, track & field, barbering, of course graphic & web work. Not to mention is an up and coming bodybuilder who loves person training as well. Darryl is married with one child; Taren(wife) and Darren (son) whom would both say that he is a very fun, loving and energetic person.
Holly Cornish Graphics and Web Development Holly was born is Bluefield, WV but has lived most of her life in Lexington. After attending Bluefield College for two years, she completed her Bachelor of Science at Radford University and moved back to Lexington where her parents still reside. Holly and her daughter Phoebe love the Rockbridge County area and its history.
Logistics
Amanda Nicely Logistics Clerk Amanda was born in Lexington, VA and raised in the mountains of Amherst County. She graduated from Parry McCluer High School in 1997. Her past employment includes - most recently, 2 years as a customer service representative, a brief time in home health care, and 9 years in a local factory. Amanda married in 2003 and resides in Collierstown on her husband's family farm. She acquired her Associates Degree in Applied Sciences from Virginia Western Community College in 2009. She enjoys spending time with Brandon (her hubby), family, and friends; taking trips on the motorcycle; being outdoors; and of course, shopping - who doesn't love to shop!!! She is looking forward to a wonderful career here with ParknPool.
Brandi Hall Logistics Assistant Brandi is the proud mother of 2 children, Kaden (8) and Emma (4). She supports local sports by attending VMI and Rockbridge County High School games! And, of course, she can't forget about VT Hokies and Pittsburgh Steelers (she will get to Pittsburgh to see them one of these days!). Brandi enjoys spending time with her kids and capturing the world through photography. Pictures really do say a thousand words! Brandi came to ParknPool by way of a 10 year stint at State Farm Insurance and is very excited about her new opportunity!
Office Contacts
Tommy Roberts Office Manager Tommy is a lifelong resident of Lexington. He received his Bachelors degree in Business Administration from Longwood University. Tommy comes to Parknpool after working in the banking industry, and as controller for our local car dealership. Tommy and his wife Ginger have a young daughter named Brianna. He also serves as treasurer for Lauderdale ARP Church in Lexington. In his free time, Tommy enjoys time with the family, running, Duke Basketball and the Minnesota Vikings.
Sara Moore Order Processing Sara has been married to her wonderful husband for five years and their favorite pastime is vacationing in Outer Banks, North Carolina to enjoy the sand, ocean and lighthouses. When she is not vacationing she spends her free time scrapbooking and gardening. She considers herself to be a very crafty person and thoroughly enjoys it! Sara is also a member of the Blue Ridge Mountain Cloggers and has been for 3 years! She has jumped into her new position at ParknPool with both feet and she is ready to get started!
Carla Henson Accounts Receivable Carla was born in Lexington at Stonewall Jackson Hospital and grew up in Amherst County. She graduated from Amherst County High School with Honors. She has lived near the Blue Ridge Mountains all her life and is considered a "Mountain Girl". Carla lives in Lexington with her wonderful husband and son. Prior to working for PNP, Carla worked for an electrical contractor for 3 years and also a farm supply store for 15 years. She is a positive person who can find the good in every situation. Carla enjoys playing with her son, planting flowers, cooking, living in the country, watching wildlife in the back yard and playing with her 4 cats. She looks forward to her future with PNP!
Kelsey Leighton Office Assistant Kelsey moved to Lexington in August of 2008. She loves the beautiful mountains and the waterfalls. Her boyfriend Kellon (who is also her best friend) lives here in Virginia, while her Father is in West Virginia and her Mother is in North Carolina. Kelsey's hobbies include reading and scrapbooking, as well as camping and traveling to new places with Kellon.
John Good General Manager John joined Parknpool in April 2007as an Account Manager. In August of 2009, he was promoted to Operations Manager where his focus is to develop business and technology systems that will support the growth of the company. Raised in a large military family, John has lived and worked around the world until settling in Lexington. His wife Lisa handles promotions and business development for the local Chamber of Commerce. Lisa’s mom lives with them and they have a son, Dylan who plans to get his Doctorate in Psychology. His spare time is taken up playing drums with local musicians and playing with their chocolate lab, “Bosco”.
Jim Fonner Administration Manager Jim has managed several operations and owned a few companies during his career. His background in furniture manufacturing started at N. C. State University. After graduation, he went on to work for some of the wood product giants like Masonite, Boise Cascade and The Weyerhaeuser Company. In his leisure time, camping in West Virginia, hunting on his farm in Virginia, and fishing at the Outer Banks in North Carolina have been his favorite activities. In 1998, he moved to Orlando, Florida to join his friend, Jake, to start up a new venture selling outdoor furniture to hotels, resorts, and apartment communities. By focusing on superior client services, full performance products, and competence in all phases of the operation, the new venture, Jake Brothers, Inc., vaulted to prominence. After six years of impressive growth, Jim decided that it was time to get back to family and the tall forests in the Appalachian Mountains. So in 2005, Jim merged the assets of Jake Brothers, Inc into a new corporation in Virginia and called it ParknPool Corp. Since the move, ParknPool has grown fourfold because of his relentless belief that giving the best value for clients improves their profitability and insures their satisfaction.